[Community Member bank experience] FRANK: You called me 2 days ago. You were very excited. Something happened. You were minding your own business and walked into a bank correct? MEMBER: I live in the state of Florida. The bank I’m talking about is called Truist in the Orlando area. I know the VP of the branch that I went to visit…I saw she was alone in her office and I invited myself in… [Post 1 of 7]