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The Association of Iraqi Private Banks Holds a Course on “Banking Service Strategies and Developing Customer Service Management Skills”

The Association of Iraqi Private Banks, in cooperation with the Central Bank of Iraq and the Joint Efforts Group, held a training course on “Banking Service Strategies and Developing Customer Service Management Skills” on Monday, with the participation of 40 trainees from government and private banks and financial transfer companies.

“The training program is aimed at branch managers, their assistants, employees of the operations and financial coverage department and the banking awareness department,” said Ahmed Hashemi, director of administration and training at the Association of Iraqi Private Banks.

Hashemi added that “the program comes within the guidance of the Central Bank to develop the performance of bank staff and improve the banking sector and to inform its employees on the latest systems and programs used in modern banking developed countries.”

“The association depends on the trainers with long experience and holders of international certificates.” 

 “The participants will receive a certificate of participation from the Central Bank and the Association of Iraqi private banks.”  Source