These fraudulent emails aim to deceive FTX clients awaiting creditor repayments, advising them to act quickly on fake distribution claims.
Phishing emails often appear to be from well-known entities like “Kroll Settlement Advisory” or “Digital Disbursements.” The messages falsely claim that FTX clients are eligible for significant recoveries—ranging from 118% to 142% of their petition-date claims.
Furthermore, the emails direct recipients to fraudulent websites with URLs like “clientid-ftxclaims.com” that resemble the legitimate FTX Customer Portal. These links, however, lead users to phishing sites designed to steal personal information or funds.
FTX strongly emphasized that it will never request users to connect their wallets through unsolicited emails or click on suspicious links. The company clarified that all official communications will only come from verified domains, and any access to distributions will be directly routed through the official FTX Customer Portal at
Avoiding Scam Websites and Fraudulent Messages
In its alert, FTX urged recipients to remain vigilant when reviewing emails. Claimants are advised to avoid clicking on any unsolicited links and double-check both the sender’s address and the website URL. In addition, any suspicious messages should be reported to FTX’s official support channels.
This round included significant payments to different groups of claimants, including Dotcom customers, U.S. customers, and unsecured claimants. However, future payments are contingent on completing identity verification and selecting a payment provider via the FTX Customer Portal.
As the bankruptcy process progresses, FTX continues to emphasize the importance of verifying communications to protect users from fraud. Claimants must complete the proper steps within the official portal to receive their distributions.
